Posts Tagged ‘Minds’

First Impressions

Wednesday, October 31st, 2012


I woke up this morning to a beautiful sky and worked on an exciting new proposal which will centre on ‘First impressions do count’?

Whenever someone meets you for the first time they will form an impression of you. What kind of impression depends a lot on your attitude towards them? Psychologists claim that a person can form an impression of you in as little as nine seconds.

So what can we do to give the right impression – be positive?
To be more positive we need to have a Positive Mental Attitude.

Key or Cue word.

P Positive M Mental A Attitude

Having a positive mental attitude can help us speak with conviction when we are selling our products or services. Our physical preparation for selling is obviously of paramount importance to us. It is easy to see that we need to look after our health to the extent that we feel great. Our appearance and manner influence our client’s reaction to us and that our ability to communicate our message effectively, depends on our body language and speech.

Self-awareness and the customer.

I wanted to ask you …

Who was your first memorable connection who welcomed you when you walked into your first networking group and why?
What was it they said that enticed you to connect?
Was it an invite to network or an offer of help? Or ….was it their looks?

On Monday I posted Café conversations and it attracted the chatty members who love meeting over a cuppa to develop the things that matter to both parties.

One of the things that come to mind when meeting someone face to face is:

First impressions do count…
Meeting up for Café conversations flow when you are happy in yourself, when you value yourself first and others. So when you greet someone for the first time your body language confirms that greeting. If you’re tired, tense or unhappy, the person you converse with will pick up on your feelings. Focusing on what matters tends to spring board the conversation to another level if you’re warm and open. So for me looking after yourself is a starting point, so that you can walk up to someone with confidence and va va voom, leaving a lasting impression.

Good energy stays around a lot longer when you have left the conversation.


Carolyn Williams

Breathing new life into business. I provide social media campaigns for small business owners and entrepreneurs  to help raise their profiles online..

Swansea ·Cardiff


Make It Happen….

Monday, August 27th, 2012

London Olympics 2012

Proof you can ‘Make It Happen’ when you attract the right team.

As a little Welsh motivator I’d say it takes excellence, energy, skill, poise, focus, intent, smiles….your turn??



Do you re-energise your clients?

Carolyn Williams


Breathing new life into business. I provide social media campaigns for small business owners & entrepreneurs to help increase their followers, advocates and leads using social media.





Business Etiquette

Monday, August 27th, 2012

Manners were very much a focal part of our upbringing from the table, to the bathroom, in school, school playground and out to the world at large. Today, I hope my mum is smiling at this, a testimony for her great upbringing during a time when life was much tougher than it is now.

I wrote an article for Ford News and Between the Lines (Local Bridgend Engine Plant newsletter.) The topic was about the In Plant Gymnasium refurbishment. What caught the imagination of the journalist was my Gym Etiquette. He e-mailed to ask if he could circulate this out to other companies. Now copywriting sprang to mind and have followed through on this.

Yesterday, I visited a fabulous four star Welsh Health Club and was nicely surprised to read they too had circulated their brand of Gym Etiquette through their newsletter. The part I smiled at was ‘Treating the changing room like your own bathroom’ adding ‘follow these suggestions for changing room etiquette to maintain good relations with fellow gym mates.

To maintain good relations. Good relations with whom? Everyone is a potential customer, an engineer or team leader may become a Plant Manager one day. An office junior may build his dream business one day.

Potential customers online create an even bigger awareness of how our message is perceived. How often do members take offence by the written word posted as a reply online? Different cultures and languages are problems we all encounter when we write to our global family.


On Skype, do you invite to connect with someone for a 121 before hand? Do you write a welcome note to a new contact on ecademy or Linkedin? Do you smile to maintain good relations when you greet a business contact for the first time?

Beth Burgess, a lovely network connection made me smile yesterday when she sent a courteous e-mail asking for a 121 when we attend Friday’s Black Star Lunch in London adding: ” I’ll make sure I have an extra-big smile on”

We have a responsibility toward each other. Etiquette and respect for me is part of doing business. The saying ‘I like to treat others as I like to be treated myself’ is as valid in our personal life and creates an even bigger impact both online and offline in business.

It’s like the five a day, ten even, if you’re training 🙂 Good habits.

What effort do you put into maintaining good relations in business?



Carolyn Williams

Breathing new life into business. I provide social media campaigns for small business owners and entrepreneurs to help raise their profiles online.

Swansea ·

Contact Details:

Mobile +44 07968 567 558

Skype:  wellbeingcoach1
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We can all help each other grow richer in Ecademy

Monday, August 27th, 2012

“We make a living by what we get. We make a life by what we give”. Winston Churchill

That wonderful quote among so many more by Winston Churchill sets the tone for this blog.

Yesterday I joined Daniel, Phillip, George, Mike, Richard, James and one other young gentleman supporting Daniel’s Leadership Event in London.

I took the decision to do this after re launching a band new corporate gymnasium facility after three years planning (to get others on board) on Tuesday. That re launch was the fourth in twenty two years and I was delighted for the workforce. The current Plant Manager for this automotive plant is young and like Daniel, works all hours. These young entrepreneurs and managers don’t have the luxury of paid support, so rely on the goodwill of other leaders who can help. I suspect this pattern is seen across the economic ‘picture board’ in this country.

After a long train journey from Swansea, putting a spurt on through tube stations and streets to arrive to Smiley faces was a treat! I have to say to you ‘ beautiful Londoners’ you are amazing, guiding millions of visitors, including the odd Taff 😉 through your city, an enormous task.

I learnt much, much more by making this, a four hour trip, to meet Daniel and to hear his passion to make Ecademy succeed was obvious. He’s worth hearing, so please attend ROSEE 3.

Robert Craven

Mike Morrison

Beth Burgess

Julia Mctaid

Ed Percival

Richard Francis

Vickie Wusche

I ditto Richard’s comment by repeating ‘Having fun isn’t always a criminal offence’. A gathering of like-minded people. Where else would you have this opportunity?. I had the giggles on more than one occasion, the last being, when the ‘larger than life’ Mike was being a perfect Gent doing his Sir. Walter Raleigh ‘impression’  by warning me of oncoming puddles before leaving for the tube station.


Carolyn Williams


Breathing new life into business. I provide social media campaigns for small business owners & entrepreneurs to help increase their followers, advocates and leads using social media.