Archive for October, 2012

First Impressions

Wednesday, October 31st, 2012


I woke up this morning to a beautiful sky and worked on an exciting new proposal which will centre on ‘First impressions do count’?

Whenever someone meets you for the first time they will form an impression of you. What kind of impression depends a lot on your attitude towards them? Psychologists claim that a person can form an impression of you in as little as nine seconds.

So what can we do to give the right impression – be positive?
To be more positive we need to have a Positive Mental Attitude.

Key or Cue word.

P Positive M Mental A Attitude

Having a positive mental attitude can help us speak with conviction when we are selling our products or services. Our physical preparation for selling is obviously of paramount importance to us. It is easy to see that we need to look after our health to the extent that we feel great. Our appearance and manner influence our client’s reaction to us and that our ability to communicate our message effectively, depends on our body language and speech.

Self-awareness and the customer.

I wanted to ask you …

Who was your first memorable connection who welcomed you when you walked into your first networking group and why?
What was it they said that enticed you to connect?
Was it an invite to network or an offer of help? Or ….was it their looks?

On Monday I posted Café conversations and it attracted the chatty members who love meeting over a cuppa to develop the things that matter to both parties.

One of the things that come to mind when meeting someone face to face is:

First impressions do count…
Meeting up for Café conversations flow when you are happy in yourself, when you value yourself first and others. So when you greet someone for the first time your body language confirms that greeting. If you’re tired, tense or unhappy, the person you converse with will pick up on your feelings. Focusing on what matters tends to spring board the conversation to another level if you’re warm and open. So for me looking after yourself is a starting point, so that you can walk up to someone with confidence and va va voom, leaving a lasting impression.

Good energy stays around a lot longer when you have left the conversation.


Carolyn Williams

Breathing new life into business. I provide social media campaigns for small business owners and entrepreneurs  to help raise their profiles online..

Swansea ·Cardiff


If you’re stuck in a rut and want to change your thinking pattern

Wednesday, October 31st, 2012

Several months ago I arranged a chat with a creative connection when I felt I was being swamped by a certain mind-set. Since then with a purpose, I look at new ways to be creative about networking and business. A café style conversation was one of them, leading to a series of more conversations. This month is already bubbling away.

Thanks to Marcus Cauchi, I was given an introduction plus an insightful call about a networking group in London, called The Liquid List, which led to an invite to give a talk to ex forces and forces. I follow this invite with my most memorable invite to date, the very private and humble man, our Wales rugby head coach Warren Gatland OBE.


Head coach of Wales Warren Gatland celebrates after beating Ireland in their Six Nations rugby match at Croke Park in Dublin

So here is my question to you:

How about adding your own tips to change your usual thinking pattern?

As a fitness professional, scientifically we know that walking improves our cardiovascular system, let alone improved levels of oxygen and the good endorphin chemicals that make us want to smile!


So I will kick-start the process by listing these helpful tips:

1. Take a walk and look for something interesting
2. Change one or two of your daily ritual habits.
3. Ask the most creative person you know to join you (I did)
4. Wear purple underwear for inspiration. (Okay, I borrowed that one!)
5. Create an idea that will get you really excited.
6. Key is in the human and nature’s environment Lisa
7. How about taking the time to stop? Robert

8. Do something nice for someone which is totally out of your character. Andrew Horder

9. I am a great fan of change/movement/action Robert Zarywacz  Editor of Business in Action
10. Walking is one of the simplest and effective ways of seeing the world (or a particular part of it) and benefiting from it. John Paul
11. A Brisk Walk – & Lots of Water ! always works for me – Hydration is vital for muscle power and brain function. Milton Rodrigues
12. I always put one evening aside just for family. Disney movies are best cos they give me a good laugh. Popcorn, Fire lit and Pjs. Samantha Kelly
13. Start doing some manual operation with your non-dominant hand. Massimo Luciani
14. AND try to find a meeting or event I’ve never been to and meet people I’ve never met, discussing something I never heard of. Susanne
15. Enjoying shuffling our feet through the fallen leaves in Autumn. Phillip Khan-Panni

Hope this gets you thinking differently? Maybe you can add your own?


“Surround yourself only with people who are going to take you higher” – Oprah Winfrey


Carolyn Williams


Breathing new life into business. I provide social media campaigns for small business owners & entrepreneurs to help increase their followers, advocates and leads using social media.


Are you making a dent in the way people act and think?

Wednesday, October 24th, 2012

Mark Schaefer wrote ‘as a rule of thumb that only about two percent of your blog readers leave comments’. That’s a generalization I have found that holds up across many types of blogs. Readers may be too busy, too shy, or just not interested enough to comment. So you need a LOT of readers before you start getting comments.

So how do you know if your blogs are making an impact?

Be the Spark!

With the recent trend of resurrecting old blogs, I felt the need to talk to people about the true impact of my blogs. Make an effort and get to know them better. I’ve started to call up my readers and favourite authors. After one invite, Lisa Bakker called me this morning. Hearing the response of readers gives you energy. Confirming comments when genuine, have a re-energizing impact.

Two thing, inside and outside resources. Outside resources for me have been weekly mastermind Skype’s with Marja Botha van Doorn . I have now linked her with Lisa and myself. Engaging with like-minded coaches (thanks Marja and Lisa.) Just knowing that I have people to turn to for intellectual stimulus and support, is invaluable for me, so that I gain a greater resolve. I’m taking risks and implementing things in my future business that are stretching me.

The internal resources are my skills, mind-set, a solid personal foundation. Most entrepreneurs get started with little clarity on their foundation and how important that is to leaping. I remember linking with Suzy Greaves who wrote Making the Big Leap and my son has certainly owned the phrase ‘A single leap of faith’ actively doing parachute jumps (including over Arnhem last year) across Europe. These jumps give a real meaning to that phrase. Having a strong foundation (roots ) to leap from, is crucial to success.

Shifting bad habits is needed to overcome that initial fear. The biggest habit change for me is about valuing (pricing) my service in this recession. Using a check list to measure and balance my income, meditation, physical activity, healthy eating and engaging with other successful business owners. Starting my day with this check list discipline, has been a significant driving force in my personal power, clarity and confidence.

Do you re-energise your clients?


Carolyn Williams


Breathing new life into business. I provide social media campaigns for small business owners & entrepreneurs to help increase their followers, advocates and leads using social media.



Monday, October 22nd, 2012

Yesterday, I wrote an editorial for a well known business on my Lifestyle Online website and got paid for it via PayPal. I can hear some of you say “What is so special about that?” I have always been hugely keen not to dilute my well-being brand built over the years. I asked Lyndon for his advice and got some. But it was my perseverance that got this first payment.

I rarely use PayPal and have been focused on looking at acceptable ways of earning money through my blogs. The payment transfer was immediate. This positive experience has meant I am more than happy and eager to repeat the exercise, with suitable generic brand names.

I gave a talk in London with the intention of offering training courses on:

How to handle difficult customers with assertiveness

The internal customer

The external customer

Then I read this:  Why PayPal Is a Wildly Successful ‘Dinosaur’  which dropped into my  mailbox.

Two bullet points in particular resonated:

7. PayPal doesn’t care how you use its service, as long as you use it.
8. The Company has a new, entrepreneurial President
PayPal grabbed David Marcus in a $240 million acquisition of his payments company Zong. He is hell-bent on personally improving customer service and internal development

My question to you is “Do we get in our own way?”  When we write material for our business on our website should we be so closed, that we miss obvious opportunities.

Should we take a leaf out of PayPal’s philosophy and say  “we don’t care how you use our brand as long as you customers use it?”


Do you re-energise your clients?


Carolyn Williams


Breathing new life into business. I provide social media campaigns for small business owners & entrepreneurs to help increase their followers, advocates and leads using social media.